Ofgem estimates that UK households who don't switch energy provider overpay by an average of £200–£300 per year. Over a typical 5-year period without switching, that's £1,000–£1,500 spent unnecessarily — money that could have stayed in your pocket.
Why we don't switch
Inertia. Life gets busy, and when your energy contract ends, it silently rolls over onto a more expensive variable tariff. No alarm goes off. No one tells you. Your bills quietly increase, and unless you're actively checking, you won't notice.
The loyalty penalty
The same pattern applies across almost every household contract:
Average annual overpayment for non-switchers:
- Broadband — £100/year
- Car insurance — £180/year
- Home insurance — £130/year
- Mobile phone contracts — £60/year
Add them up, and the average UK household loses £670+ per year simply by not switching when contracts expire.
The average UK household loses over £670 per year through the loyalty penalty — just by not switching when contracts expire.
The fix is simple: know when your contracts end
You don't need to become a full-time comparison shopper. You just need to know when your contracts are up for renewal — and to get a reminder 4–6 weeks before, so you have time to shop around.
The Home Concierge tracks every household contract renewal date alongside:
- Energy contracts and tariff end dates
- Broadband and mobile contract renewals
- MOT, insurance, and pet vaccination deadlines
- 26+ other household deadlines — all in one dashboard
One dashboard. Smart reminders. No more silent overpaying.
Stop losing money to the loyalty penalty. Start tracking your renewal dates for free with Home Concierge — and never silently overpay again.