Cookie Policy

1. Introduction

This Cookie Policy explains how Nodura Ltd ("we", "us", "our") uses cookies and similar technologies on Home Concierge (the "Service").

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to:

• Make websites work efficiently
• Remember your preferences
• Provide information to website owners

Cookies typically contain:

• The name of the website that set it
• A unique identifier
• An expiration date
• Sometimes additional information

3. Why We Use Cookies

We use cookies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Understand how you use the Service
• Improve performance and user experience
• Provide personalised features
• Ensure security

4. Types of Cookies We Use

4.1 Essential Cookies (Always Active)

Legal Basis: Necessary for contract performance (UK GDPR Art. 6(1)(b))

4.2 Functional Cookies (Can Be Disabled)

These cookies enhance functionality but are not essential.

Legal Basis: Legitimate interests (UK GDPR Art. 6(1)(f))

You can disable these in Settings, but some features may not work as intended.

4.3 Analytics Cookies (Can Be Disabled)

These cookies help us understand how users interact with the Service.

What We Track (Anonymised):

• Pages visited
• Features used
• Time spent on pages
• Approximate location (city/country)
• Browser and device type

Legal Basis: Consent (UK GDPR Art. 6(1)(a))

You can opt out in Settings → Privacy or through your browser settings.

4.4 Marketing Cookies (Not Currently Used)

We do not currently use third-party marketing or advertising cookies. If this changes, we will update this policy and obtain your consent.

5. Third-Party Cookies

Some cookies may be set by third-party services we use:

5.1 Stripe (Payment Processing)

When you visit our pricing or checkout pages, Stripe may set cookies for:

• Fraud prevention
• Secure payment processing
• Session management

5.2 Google Authentication

If you sign in with Google, Google may set cookies.

5.3 Analytics Providers

If you consent to analytics, cookies may be set by Google Analytics.

We do not control these third-party cookies. Please refer to their privacy policies.

6. How to Manage Cookies

6.1 In Home Concierge

Settings → Privacy:

• View cookies currently active
• Enable/disable analytics
• Enable/disable functional cookies

6.2 In Your Browser

You can also manage cookies through your browser settings:

Google Chrome: Settings → Privacy and security → Cookies and other site data

Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data

Safari: Preferences → Privacy → Cookies and website data

Microsoft Edge: Settings → Cookies and site permissions

6.3 Disable All Cookies

You can set your browser to refuse all cookies. However:

• You will not be able to use Home Concierge
• Essential features will not work
• You will be logged out

7. Other Tracking Technologies

7.1 Local Storage

We use browser local storage to:

• Cache data for better performance
• Remember which categories you've expanded/collapsed
• Store temporary session data

Local storage is similar to cookies but does not expire and is not sent to our servers automatically.

7.2 Session Storage

Used for temporary data during your session:

• Form data to prevent loss on page reload
• Temporary UI state

Automatically cleared when you close your browser.

7.3 Web Beacons/Pixels

We do not currently use web beacons or tracking pixels in emails or on the website.

8. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature. Our Service does not currently respond to DNT signals because there is no agreed standard for how to respond.

However, you can:

• Disable optional cookies in Settings
• Use browser settings to block cookies
• Opt out of analytics

9. Mobile Apps (If Applicable)

If we release mobile apps in future, they may use:

• Device identifiers
• Mobile analytics SDKs
• Push notification tokens

This policy will be updated accordingly.

10. Updates to This Cookie Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Material changes will be communicated via:

• Email notification
• Notice in the Service
• Updated cookie consent banner

11. Your Rights

Under UK GDPR, you have the right to:

• Withdraw consent for optional cookies at any time
• Access information about cookies we use
• Object to processing based on legitimate interests

12. Contact Us

If you have questions about our use of cookies:

13. Additional Resources

For more information about cookies:

• ICO (Information Commissioner's Office): ico.org.uk/for-the-public/online/cookies/
• All About Cookies: allaboutcookies.org
• Your Online Choices: youronlinechoices.com/uk/